Metropolitan Supply offers free ground shipping on all orders shipped
over $300 to the 48 contiguous states. A $7.99 handling charge on all
orders under $300.00.
For shipments to Alaska and Hawaii there is a $15.00 handling
fee charged on all orders under $1,000. There is no handling
charged on orders over $1,000. All orders shipped to Alaska
and Hawaii do ship
UPS Blue Label ground!
If you should ever purchase any product from
Metropolitan Supply that proves to be defective we will promptly issue you an RA (return authorization) and a
UPS call tag to pick up the defective merchandise. Replacement
product will be shipped to you on the same day.
If you should ever purchase products from Metropolitan Supply
that you need to return for reasons other than being defective
you must contact us to obtain an RA number. You must include
a copy of the invoice and mark both the invoice and the outside
of the box with the RA number that you received. You will
receive a credit to be applied to other products purchased
from Metropolitan Supply. No product over 6 months old will
be accepted and all returns may be subject to a 15% restocking
Metropolitan Supply offers no hassle returns. If you're
not happy, we're not happy. We pride ourselves on quality
products and great customer service. If you are not satisfied
with either please let us know. If we can't resolve the issue
we will pick up our product and credit your account.
must be pre-approved with an RA number, simply contact your
Metropolitan Supply offers an obsolescence
program for our customers that may have old, obsolete product
that has been purchased from us or from any other company that
is no longer returnable. All items that you purchase from Metropolitan
Supply do qualify you for an obsolescence credit towards these
returns. Once your return is approved by our General Manager
you may return these items for a refund in the amount of your
obso credit that you have qualified for. This is refunded in
the form of a check payable to your company. This program allows
you to turn your obsolete items into dollars and/or better moving
Contact our for more details on this program
and how it works.